How it Works

User Flow

This article outlines the onboarding journey for users connecting their account on your platform to ReviewHub in order to syndicate reviews to retail and marketplace partners.

Overview

Onboarding to ReviewHub follows three straightforward steps that enable users to connect their account on your platform with ReviewHub to authenticate, moderate and syndicate their review content across leading retailers and marketplaces.

  1. Create Account – Users install the ReviewHub app and connect to Shopify.

  2. Connect to Review Source – Users link their review source and configure API settings.

  3. Connect to Retailers / Marketplaces – Users enable syndication to Walmart TikTok Shop, and others.

Step One: Create Account

User begin by installing the ReviewHub Shopify app from the partner directory, then grant access to your Shopify store.


  1. Users install the ReviewHub app from the Shopify App Store.

  2. Users authorize the ReviewHub app to connect with your Shopify store.

  3. Once connected, their ReviewHub account is automatically created.

  4. Users verify their email.

  5. Users complete the sign-up process within the ReviewHub platform.

  6. Users select their syndication network in the ReviewHub Shopify app.

  7. Users complete payment within the Shopify app.

Step Two: Connect Review Collection Source

Users connect their review collection platform to begin sending their review content to ReviewHub.


  1. Users access their API keys from the ReviewHub Shopify app.

  2. Users login to their review platform or access their Shopify review app.

  3. Users add their ReviewHub API keys into their review apps' integration settings.

Step Three: Connect Retailers & Marketplaces

Users connect ReviewHub to their third party sales channels like Walmart and TikTok Shop. Each retailer has a custom setup process.

Walmart

To connect ReviewHub to Walmart, users must simply add their Partner ID (Vendor, Partner or Supplier ID) to the field within the ReviewHub Shopify app.

TikTok Shop

To connect ReviewHub to TikTok Shop, users must log into their TikTok Shop Seller Center account. Search for the ReviewHub app in the TikTok Shop app marketplace. Users will be redirected to ReviewHub and prompted to authorize it to connect with ReviewHub.

Contact nick.lighter@wholescale.com if you would like to enable connection to additional channels.